Support

Contact us

We're here to help. For in-game actions — playing, credits, redemption — use the game itself; this page is for everything else.

📧

Email

For inquiries, support, partnerships, or documentation requests. We typically reply within 24 hours.

hello@whatsuptrivia.com.ng
📞

Phone

Calls and text messages only, during support hours: 9am – 3pm WAT, Monday – Friday.

+234 916 097 5128

At a glance

Common support topics

  • Payment issues: include your payment reference number
  • Reward redemption: type CLAIM in the bot (or open Claim on the web) to initiate
  • Technical problems: describe the issue and include screenshots if possible
  • Account issues: provide your registered phone number
  • Question disputes: include the question and your round session details (within 7 days)
Note: for round-related actions — starting a round, getting access credits, redeeming rewards — use the game directly on WhatsApp, Telegram or web play. This page is for customer support only.
Open Web-play WhatsApp bot Telegram bot